Shipping/Return policy
SHIPPING
Whip Appeal Hair and More is not liable for any lost or stolen packages once they are signed for. ALL shipments will require a signature for delivery.
Please examine your package before signing for it.
Note: We ship in three different packages. (Flat rate envelopes or Paks & medium boxes) via FedEx, UPS, or USPS.
WHEN TO REFUSE YOUR PACKAGE:
Flat rate envelope: If the package is evenly flat, please refuse the package.
Flat Paks: If the Pak seems flat or deflated, please refuse the package.
Medium/large boxes: Hold package firmly (holding both boxes together) shake to detect that the content is inside. If it seems hollow, refuse the package.
We only ship product to confirmed addresses. If the shipping address is not the same as the billing address connected with your Debit/Credit card account it will not confirm.
Shipping inside the US may take 2-3 business days. We only ship Monday – Friday between 9am to 2pm Central Standard Timezone. For shipping outside the US, please allow 6 to 10 business days. All shipping fees will be $10 Flat Shipping Rate within the U.S., shipping outside the US $15 including taxes as well.
Please note that the shipping time frame during sales extends to 7-10 business days due to demand but we will do our best to send out earlier than the expected timeframe. Once your order is placed we will not cancel or refund any pending orders.
INTERNATIONAL SHIPPING
You may incur additional charges via international custom charging policy. You are responsible for these charges whereas Whip Appeal Hair And More shipping cost covers only the importation of your order into your country.
RETURN POLICY
ALL SALES ARE FINAL. NO REFUNDS. Allow 5-7 business days to process and ship your order. All Orders will require a signature for delivery. No Exceptions to this rule.
UPON APPROVAL OF MANAGEMENT
You may exchange for the same purchase price if contacted within 3 business days of delivery. Items must be in the original state cannot altered and must be returned in original packaging. Return shipping must be paid by customer.
IMPORTANT NOTICE
Whip Appeal Hair And More isn’t responsible for any lost, damage, or stolen packages. A signature is required on all packages to avoid stolen shipments. We will not issue any refunds if your package is returned to Whip Appeal Hair And More. We will contact you once your package arrives for reshipment of item(s).
Whip Appeal Hair and More is not liable for any lost or stolen packages once they are signed for. ALL shipments will require a signature for delivery.
Please examine your package before signing for it.
Note: We ship in three different packages. (Flat rate envelopes or Paks & medium boxes) via FedEx, UPS, or USPS.
WHEN TO REFUSE YOUR PACKAGE:
Flat rate envelope: If the package is evenly flat, please refuse the package.
Flat Paks: If the Pak seems flat or deflated, please refuse the package.
Medium/large boxes: Hold package firmly (holding both boxes together) shake to detect that the content is inside. If it seems hollow, refuse the package.
We only ship product to confirmed addresses. If the shipping address is not the same as the billing address connected with your Debit/Credit card account it will not confirm.
Shipping inside the US may take 2-3 business days. We only ship Monday – Friday between 9am to 2pm Central Standard Timezone. For shipping outside the US, please allow 6 to 10 business days. All shipping fees will be $10 Flat Shipping Rate within the U.S., shipping outside the US $15 including taxes as well.
Please note that the shipping time frame during sales extends to 7-10 business days due to demand but we will do our best to send out earlier than the expected timeframe. Once your order is placed we will not cancel or refund any pending orders.
INTERNATIONAL SHIPPING
You may incur additional charges via international custom charging policy. You are responsible for these charges whereas Whip Appeal Hair And More shipping cost covers only the importation of your order into your country.
RETURN POLICY
ALL SALES ARE FINAL. NO REFUNDS. Allow 5-7 business days to process and ship your order. All Orders will require a signature for delivery. No Exceptions to this rule.
UPON APPROVAL OF MANAGEMENT
You may exchange for the same purchase price if contacted within 3 business days of delivery. Items must be in the original state cannot altered and must be returned in original packaging. Return shipping must be paid by customer.
IMPORTANT NOTICE
Whip Appeal Hair And More isn’t responsible for any lost, damage, or stolen packages. A signature is required on all packages to avoid stolen shipments. We will not issue any refunds if your package is returned to Whip Appeal Hair And More. We will contact you once your package arrives for reshipment of item(s).